Proof that operational software should pay for itself.

Water Billing and Utility Management

MajiSuite Water Billing for Ngagaka Water

MajiSuite is Sikika's water billing platform currently supporting Ngagaka Water with more than 12,000 customers, giving the utility a cleaner way to manage accounts, readings, invoices, receipts, arrears, and payment visibility.

Ngagaka Water deployment

Built for a real Kenyan water utility environment.

MajiSuite supports the account, billing, reading, receipt, arrears, and reporting workflows needed by Ngagaka Water and its 12,000+ customer base.

Challenge

Water companies need reliable customer records, accurate meter readings, timely bills, payment confirmations, and management reports. When these workflows sit in paper files or spreadsheets, teams lose time reconciling accounts and customers lose confidence in balances.

Solution

• Customer registry and account ledgers for more than 12,000 Ngagaka Water customers
• Mobile and web meter reading workflows that keep field activity connected to billing
• Automated invoices, receipts, arrears tracking, and payment history for each customer
• Management dashboards for collections, billing progress, balances, and service visibility

Results

• 12,000+ customers currently served through the Ngagaka Water deployment
• Cleaner billing records across readings, invoices, arrears, and receipts
• Better operational visibility for customer accounts and collection follow-up

Waste Management

TAQA Garbage Collection Management

A billing, ledger, and payment platform that helps garbage collection businesses manage households, reminders, receipts, and reports.

Challenge

Waste collection businesses often track customers, invoices, arrears, and receipts manually, making operations slow and error-prone.

Solution

• Smart customer ledgers with invoices, receipts, and balance tracking
• Integrated M-Pesa collections with real-time updates
• Professional reports that support growth and financing

Results

• 30+ businesses digitized
• 50,000+ homes billed more accurately
• Lower arrears and better financing records

Fintech

Lumela Salary-Backed Lending

A controlled employer lending platform that gives employees access to emergency funds while protecting company repayment visibility.

Challenge

Employees face mid-month financial pressure while employers want to support staff without adding manual administration or repayment risk.

Solution

• Employer lending pool controls and dashboards
• Instant employee access through mobile workflows
• Salary-linked repayment reporting and finance controls

Results

• 100% repayment-rate target through payroll-linked controls
• Improved employee financial wellness
• New passive income opportunity for employers