Water billing app for utilities, estates, and landlords

MajiSuite

MajiSuite is Sikika's water billing app and billing system for Kenyan water and sanitation companies, estate managers, and landlords, currently running the full customer, meter reading, invoice, and collections workflow for Ngagaka Water.

Get MajiSuite Call +254 722 230 603

12,000+Customers served

100%Accuracy target

0Paper waste

MajiSuite operations dashboard showing meters read, bills generated, active and disconnected connections, and connection breakdown analytics

Water utilities need reliable customer records, accurate meter readings, timely bills, payment confirmations, and management reports. MajiSuite gives field teams and finance teams one accurate source of truth: a customer registry and ledger, mobile and web meter reading built to scale from manual and prepaid meters to smart water meter integrations, automated invoices and receipts, arrears tracking, and management dashboards for collections and service visibility. It is already running at Ngagaka Water and Sanitation Company Ltd, serving more than 12,000 customers. Landlords, estate management companies, and real estate agents who struggle to bill water fairly across units can run the same system: a caretaker or watchman reads meters and bills tenants automatically from the MajiSuite mobile app, with no separate water utility required.

Customer registry and account ledgers per connection
Mobile and web meter reading, ready for smart and prepaid water meters
Automated invoices, receipts, and arrears tracking
M-Pesa reconciliation and collections dashboards
Mobile app for caretakers and watchmen to bill water automatically in estates and apartments

MajiSuite payments module with 41,731 records, search, and filters by payment mode, source, and status

Water billing app for utilities, estates, and landlords

MajiSuite

Problem

Water utilities lose revenue and customer trust when meter readings, invoices, arrears, and receipts live in separate manual workflows.

Sikika build

MajiSuite builds one billing ledger for field meter readings, automated invoices, receipts, arrears tracking, M-Pesa reconciliation, and management reporting.

1Read2Bill3Notify4Collect5Reconcile

Meter reading app
Customer account ledger
Invoice and receipt engine
Arrears tracking and collections dashboard

Water billing workflow improvement

4 signals

12,000+Customers served

100%Accuracy target

0Paper waste

Readings

Invoices

Arrears

Ledger

What changes once this is running

Proven at 12,000+ customers with Ngagaka Water
Cleaner billing records across readings, invoices, and receipts
Better operational visibility for collections follow-up
Estates and apartments billing water fairly per unit instead of splitting one bulk meter

FAQ

Frequently asked questions about MajiSuite

What is water billing software and why do utilities need it?

Water billing software is a system that records customer connections, captures meter readings, generates invoices, tracks arrears, and reconciles payments automatically instead of relying on manual books and spreadsheets. MajiSuite is Sikika's water billing app for Kenyan water and sanitation companies, already running the full billing workflow for Ngagaka Water and its 12,000+ customers.

Does MajiSuite support smart water meters?

MajiSuite's meter reading workflow covers manual, mobile, and prepaid meter reading today, and is built so smart water meter integrations can plug into the same billing, invoicing, and reporting system as utilities upgrade their metering hardware.

Can customers pay their water bill with M-Pesa?

Yes. MajiSuite reconciles M-Pesa payments against customer accounts in real time, so a water utility's finance team always sees an accurate, up-to-date water billing system without manual matching.

Is MajiSuite only for large water companies?

No. MajiSuite is built to scale from a single-town water and sanitation company to larger utilities, giving every customer account, meter reading, invoice, and receipt one accurate ledger regardless of company size.

Can landlords and estate management companies use MajiSuite to bill water?

Yes. Landlords, estate management companies, and real estate agents who currently split one bulk water bill across tenants can use MajiSuite to bill water per unit fairly and automatically, without needing to be a registered water utility.

Can a caretaker or watchman read meters and bill tenants using the MajiSuite app?

Yes. A caretaker or watchman can use the MajiSuite mobile app to capture meter readings on site, and the system automatically generates each tenant's water bill from that reading, so estates and apartments no longer need manual, error-prone water bill splitting.

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Ready to start?

Tell us about your majisuite workflow and we will scope the build.

Call +254 722 230 603 Talk to Sikika

Water billing app for utilities, estates, and landlords

MajiSuite

Get MajiSuite Call +254 722 230 603

12,000+Customers served

100%Accuracy target

0Paper waste

Customer registry and account ledgers per connection
Mobile and web meter reading, ready for smart and prepaid water meters
Automated invoices, receipts, and arrears tracking
M-Pesa reconciliation and collections dashboards
Mobile app for caretakers and watchmen to bill water automatically in estates and apartments

Water billing app for utilities, estates, and landlords

MajiSuite

Problem

Water utilities lose revenue and customer trust when meter readings, invoices, arrears, and receipts live in separate manual workflows.

Sikika build

MajiSuite builds one billing ledger for field meter readings, automated invoices, receipts, arrears tracking, M-Pesa reconciliation, and management reporting.

1Read2Bill3Notify4Collect5Reconcile

Meter reading app
Customer account ledger
Invoice and receipt engine
Arrears tracking and collections dashboard

Water billing workflow improvement

4 signals

12,000+Customers served

100%Accuracy target

0Paper waste

Readings

Invoices

Arrears

Ledger

What changes once this is running

Proven at 12,000+ customers with Ngagaka Water
Cleaner billing records across readings, invoices, and receipts
Better operational visibility for collections follow-up
Estates and apartments billing water fairly per unit instead of splitting one bulk meter

FAQ

Frequently asked questions about MajiSuite

What is water billing software and why do utilities need it?

Does MajiSuite support smart water meters?

Can customers pay their water bill with M-Pesa?

Yes. MajiSuite reconciles M-Pesa payments against customer accounts in real time, so a water utility's finance team always sees an accurate, up-to-date water billing system without manual matching.

Is MajiSuite only for large water companies?

Can landlords and estate management companies use MajiSuite to bill water?

Can a caretaker or watchman read meters and bill tenants using the MajiSuite app?

Explore more

Other Sikika builds worth a look

Garbage collection app and garbage payment app

TAQA

TAQA is Sikika's garbage collection app and garbage payment app: a billing, ledger, and payment platform for taka taka collection businesses managing households, reminders, receipts, and reports.

View service

Rental billing for landlords and agents

Rentke

Rentke is Sikika's rental billing ecosystem for Kenyan landlords and letting agents, giving every property, unit, and tenant one accurate rent ledger.

View service

Salary-backed fintech

Loan Management Software

A secure lending platform for employers that need controlled emergency credit, M-Pesa B2C disbursements, payroll-linked recovery, and transparent reporting.

View service

Ready to start?

Tell us about your majisuite workflow and we will scope the build.

Call +254 722 230 603 Talk to Sikika