Water billing for utilities

MajiSuite

MajiSuite is Sikika's water billing platform for Kenyan water and sanitation companies, currently running the full customer, meter reading, invoice, and collections workflow for Ngagaka Water.

Get MajiSuite Call +254 722 230 603

12,000+Customers served

100%Accuracy target

0Paper waste

MajiSuite operations dashboard showing meters read, bills generated, active and disconnected connections, and connection breakdown analytics

Water utilities need reliable customer records, accurate meter readings, timely bills, payment confirmations, and management reports. MajiSuite gives field teams and finance teams one accurate source of truth: a customer registry and ledger, mobile and web meter reading, automated invoices and receipts, arrears tracking, and management dashboards for collections and service visibility. It is already running at Ngagaka Water and Sanitation Company Ltd, serving more than 12,000 customers.

Customer registry and account ledgers per connection
Mobile and web meter reading workflows
Automated invoices, receipts, and arrears tracking
M-Pesa reconciliation and collections dashboards

MajiSuite payments module with 41,731 records, search, and filters by payment mode, source, and status

Water billing for utilities

MajiSuite

MajiSuite is Sikika's water billing platform for Kenyan water and sanitation companies, currently running the full customer, meter reading, invoice, and collections workflow for Ngagaka Water.

Problem

Water utilities lose revenue and customer trust when meter readings, invoices, arrears, and receipts live in separate manual workflows.

Sikika build

MajiSuite builds one billing ledger for field meter readings, automated invoices, receipts, arrears tracking, M-Pesa reconciliation, and management reporting.

1Read2Bill3Notify4Collect5Reconcile

Meter reading app
Customer account ledger
Invoice and receipt engine
Arrears tracking and collections dashboard

Water billing workflow improvement

4 signals

12,000+Customers served

100%Accuracy target

0Paper waste

Readings

Invoices

Arrears

Ledger

What changes once this is running

Proven at 12,000+ customers with Ngagaka Water
Cleaner billing records across readings, invoices, and receipts
Better operational visibility for collections follow-up

Explore more

Other Sikika builds worth a look

Garbage collection billing

TAQA

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Rentke

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Salary-backed fintech

Loan Management Software

A secure lending platform for employers that need controlled emergency credit, M-Pesa B2C disbursements, payroll-linked recovery, and transparent reporting.

View service

Ready to start?

Tell us about your majisuite workflow and we will scope the build.

Call +254 722 230 603 Talk to Sikika

Water billing for utilities

MajiSuite

MajiSuite is Sikika's water billing platform for Kenyan water and sanitation companies, currently running the full customer, meter reading, invoice, and collections workflow for Ngagaka Water.

Get MajiSuite Call +254 722 230 603

12,000+Customers served

100%Accuracy target

0Paper waste

Customer registry and account ledgers per connection
Mobile and web meter reading workflows
Automated invoices, receipts, and arrears tracking
M-Pesa reconciliation and collections dashboards

Water billing for utilities

MajiSuite

MajiSuite is Sikika's water billing platform for Kenyan water and sanitation companies, currently running the full customer, meter reading, invoice, and collections workflow for Ngagaka Water.

Problem

Water utilities lose revenue and customer trust when meter readings, invoices, arrears, and receipts live in separate manual workflows.

Sikika build

MajiSuite builds one billing ledger for field meter readings, automated invoices, receipts, arrears tracking, M-Pesa reconciliation, and management reporting.

1Read2Bill3Notify4Collect5Reconcile

Meter reading app
Customer account ledger
Invoice and receipt engine
Arrears tracking and collections dashboard

Water billing workflow improvement

4 signals

12,000+Customers served

100%Accuracy target

0Paper waste

Readings

Invoices

Arrears

Ledger

What changes once this is running

Proven at 12,000+ customers with Ngagaka Water
Cleaner billing records across readings, invoices, and receipts
Better operational visibility for collections follow-up

Explore more

Other Sikika builds worth a look

Garbage collection billing

TAQA

TAQA is Sikika's billing, ledger, and payment platform for garbage collection businesses managing households, reminders, receipts, and reports.

View service

Rental billing for landlords and agents

Rentke

Rentke is Sikika's rental billing ecosystem for Kenyan landlords and letting agents, giving every property, unit, and tenant one accurate rent ledger.

View service

Salary-backed fintech

Loan Management Software

A secure lending platform for employers that need controlled emergency credit, M-Pesa B2C disbursements, payroll-linked recovery, and transparent reporting.

View service

Ready to start?

Tell us about your majisuite workflow and we will scope the build.

Call +254 722 230 603 Talk to Sikika