Mass calling for debt recovery and outbound sales
Sikika Voice
Sikika Voice unlocks communication at scale: instead of one agent dialing contacts one by one, many agents call from a single shared number and one calling ecosystem, with every call recorded, logged to a clear outcome, and no contact ever called twice.
Problem
Lending companies chasing debt and businesses working outbound marketing lists cannot rely on one agent dialing one number at a time: without coordination the same person gets called by several agents, promises to pay go untracked, and no one can say what a call list actually converted to.
Sikika build
Sikika Voice puts many agents on one shared business number and one calling ecosystem, automatically assigns contacts so each one is called once, and closes every call with a logged post-call action — promised to pay, bill reminder sent, and M-Pesa STK push sent for debt recovery, or appointment booked, interested, call me later, and wrong number for marketing outreach — so every campaign rolls up into a clear conversion rate. For routine debt reminders, write the script once and let Sikika Voice auto-dial the list, deliver it, and log the outcome, no live agent required until a contact needs one.
- Script-driven automated calling — write once, run across the whole list
- Multi-agent dialer on one shared number for calls that need a human
- Automatic contact assignment and deduplication
- Post-call action logging with conversion reporting
- Debt recovery dispositions with M-Pesa STK push on promise to pay
- Web-to-telco delivery across Safaricom, Airtel, Equitel, and Jamii Telecom
Sikika Voice in action
Our own support team, not stock photos.
We run our customer support desk on Sikika Voice every day, so we build it against real call volume, not guesswork.
